Shipping Policy:
Thank you for shopping at Unica Lumiere. We are committed to providing our customers with the best possible shopping experience and want to ensure that our shipping policies are transparent and fair.
Shipping Time:
We offer a flat shipping rate of zero extra delivery charges for all orders within India, regardless of the size or weight of the package. We ship all orders within 5-7 business days of receiving the order and payment confirmation.
Delivery Time:
Our standard delivery time is 5-7 business days from the date of shipment for all orders within India. However, please note that the actual delivery time may vary depending on your location and any unforeseen circumstances that may arise during the shipping process.
Tracking:
Once your order has been shipped, you will receive a tracking number via email or SMS, depending on your preferred method of communication. You can use this tracking number to track the status of your shipment on our website or through the courier company's website.
Delivery Attempts:
If the courier company is unable to deliver your package on the first attempt, they will make additional attempts over the next few days. If the package is still not delivered after multiple attempts, it will be returned to us. In such cases, we will contact you to arrange for a re-shipment or a refund.
Shipping Address:
Please ensure that your shipping address is accurate and complete. We will not be responsible for any delays or additional shipping charges that may arise due to incorrect or incomplete shipping information provided by the customer.
